A OPTIMALISASI SISTEM INFORMASI ARSIP BERBASIS ELEKTRONIK DALAM RANGKA PENDEKATAN REINFORCEMENT TERHADAP SIKAP PELAKSANA

Abstract

The transformation of administrative management in the digital era requires government institutions, particularly the Bureau of Government and Regional Autonomy of the East Java Provincial Secretariat Office, to adapt through the implementation of an electronic-based archival information system. The purpose of this internship activity is to identify obstacles and assess efforts to optimize electronic archive management in the Bureau of Government and Regional Autonomy, especially concerning the limited human resources (HR) who are insufficiently trained in electronic archiving.The activity was carried out over 70 working days in the General Government Division using a participatory observation method. The author was directly involved in the inputting of inactive archives into the SIAP BAIK system, demonstrating that direct involvement can accelerate the digitization process and support administrative efficiency. Data management was conducted through the stages of collection, verification, analysis, and interpretation using a qualitative approach. Observations revealed two main issues: the low participation of civil servants in the socialization program of the e-archive system, and the limited number of personnel competent in archival work. To address these challenges, the reinforcement approach theory was applied to analyze the relationship between stimulus (training programs) and employee responses to the digital system. It can be concluded that the success of implementing an electronic archiving system is not solely determined by technological sophistication, but highly depends on the readiness and competence of human resources to absorb and apply digital transformation in a sustainable manner.