Prosiding Simposium Nasional Administrasi Publik (SIAP)

PENERAPAN APLIKASI IDENTITAS KEPENDUDUKAN DIGITAL (IKD) DI KECAMATAN SUKOLILO KOTA SURABAYA

2024-10-14T07:38:47+00:00

Identitas Kependudukan Digital adalah E-KTP yang berbentuk digital yang berisi informasi elektronik yang digunakan untuk mempresentasikan dokumen kependudukan dan data balikan dalam aplikasi digital melalui smartphone yang menampilkan data pribadi sebagai identitas yang bersangkutan. Pelaksanaan program pengabdian ini bertujuan untuk memperkenalkan dan memfasilitasi dalam Penerapan Aplikasi Identitas Kependudukan Digital (IKD) di Kantor Kecamatan Sukolilo, Kota Surabaya. Pelaksanaan pengabdian ini dilatarbelakangai oleh kebutuhan masyarakat dan layanan administrrasi kependudukan yang lebih cepat, efisien, dan berbasis teknologi digital. Kegiatan ini melibatkan serangakaian kegiatan sosialisasi, pelatihan penggunaan aplikasi IKD dan melakukan pendampingan bagi warga dalam mengakses dan memanfaatkan fitur aplikasi tersebut. Metode yang digunakan dalam kegiatan ini metode kualitatif. Metode ini digunakan untuk menggambarkan penggalaman masyarakat tentang penggunaan alat teknologi. Sumber data yang digunakan pada penelitian ini adalah sumber data primer yang didapat secara langsung pada lapangan secara observasi lapangan, sementara data sekuder didapat dari referensi lain. Hasil kegiatan pengabdian ini menunjukan bahwa Masyarakat Kecamatan Sukolilo sangat antusias dan mampu menggunakan aplikasi IKD,meskipun masih ada beberapa tantangan yang dihadapi seperti, keterbatasan internet dan kemampuan penggunaan alat teknologi digital (handphone). Dengan demikian, penerapan aplikasi IKD dapat menjadi Solusi inovatif untuk meningkatkan kualitas pelayanan administrasi kependudukan. Adanya Penerapan Aplikasi Identitas Kependudukan Digital diharapkan tersebar secara merata diseluruh Indonesia.

PENDAMPINGAN ADMINISTRASI DAN PENGARSIPAN DI BIRO PEMERINTAHAN BAGIAN SEKRETARIAT DAERAH KANTOR GUBERNUR PROVINSI JAWA TIMUR

2024-10-10T05:59:00+00:00

Administrative and Archiving Assistance at the Government Bureau of the Regional Secretariat of the Governor's Office of East Java Province, aims to increase the efficiency and effectiveness of administrative operations. This mentoring program involves the implementation of various modern management strategies, staff training, as well as the application of information technology to optimize work processes. The main focus of this assistance is on increasing human resource capacity, improving work procedures, and developing an integrated management information system. The expected result of this program is the creation of a more productive, transparent and accountable work environment, so that it can support the implementation of the duties and functions of the Regional Secretariat in serving the community and supporting regional government policies. This study also identifies challenges and obstacles faced during the mentoring process and provides recommendations for continuous improvement.

EFEKTIVITAS PROGRAM JOB FAIR DALAM UPAYA MENURUNKAN TINGKAT PENGANGGURAN TERBUKA (TPT) DI PROVINSI JAWA TIMUR (STUDI PADA DINAS TENAGA KERJA DAN TRANSMIGRASI PROVINSI JAWA TIMUR)

2024-10-14T04:17:24+00:00

This study aims to analyze the Effectiveness of the 2024 Job Fair Program by the East Java Provincial Manpower and Transmigration Office in an Effort to Reduce the Open Unemployment Rate (TPT) in East Java Province. This job fair program is carried out offline and online. This study uses the theory of effectiveness using a qualitative research method with a descriptive approach. The results of this study indicate that the job fair program has been proven to be able to reduce the open unemployment rate (TPT) in East Java Province. This has been explained in the BPS of East Java Province which has decreased by 0.59% from last year, in addition, this job fair program can connect job seekers and companies and also as a forum to increase public awareness about the importance of certain skills needed by companies and in the world of work. The suggestion from this study is expected to continue running the job fair program for the following years because it has been proven to have reduced the TPT of East Java Province.

Keywords : Effectiveness, Job Fair, Unemployment

OPTIMALISASI PENGGUNAAN APLIKASI CANVA SEBAGAI SARANA DESAIN KREATIF UNTUK PUBLIKASI DIGITAL DI BBPMP JAWA TIMUR

2024-10-14T04:27:20+00:00

The use of digital media in publications has become a crucial need for educational institutions to effectively and attractively deliver information. BBPMP East Java, as an educational quality assurance institution, utilizes the Canva application to enhance the quality of its digital publication designs. This initiative aims to optimize the use of Canva as a creative design tool, particularly for creating social media banners. The utilization of Canva as a publication medium at BBPMP East Java has provided ease and efficiency in producing visual communication materials. Canva, a web-based graphic design application, enables users to create appealing, professional, and easily accessible publication content, even without advanced design skills. The results of this initiative demonstrate that Canva facilitates more efficient and attractive design creation while supporting the visual communication goals of BBPMP East Java. This implementation not only improves the quality of publications but also provides training for staff and students on design technology.

Keywords: Canva, creative design, digital publication, BBPMP, social media

Optimization of Online Tourism Ticket Services Based on Website by the Dinas Kebudayaan, Kepemudaan, dan Olahraga, serta Pariwisata Kota Surabaya City at UPTD THP Kenjeran

2024-10-13T02:55:00+00:00

Optimization of Service Quality at Taman Hiburan Pantai (THP) through the Implementation of a Website-Based Tourism Ticketing System Managed by the Department of Culture, Youth, Sports, and Tourism of Surabaya City. The main goal of implementing this website-based service is to enhance service efficiency, simplify visitor access to ticket purchases, and improve the quality of tourism services at Kenjeran Beach. The system is expected to reduce queues at physical ticket counters, provide transparency in ticket management, and enhance the overall tourism experience. To thoroughly analyze the optimization of online ticketing services, this study uses the public policy implementation theory by Merilee S. Grindle (1980). Grindle outlines six variables that influence the success or failure of policy implementation, namely policy standards and objectives, resources, inter-organizational relations, characteristics of implementing agents, economic, social, and political environmental conditions, and the disposition of implementers. The results show that although the online ticketing service has made improvements in several aspects, there are still challenges related to human resource readiness and technological infrastructure that need to be addressed to achieve full optimization.

EVALUASI PROGRAM BANTUAN DANA HIBAH PADA BIRO KESEJAHTERAAN RAKYAT SEKRETARIAT DAERAH PROVINSI JAWA TIMUR

2024-10-15T11:26:36+00:00

Given the current social dynamics and community needs, the government of East Java has an important role to play in improving the welfare of the community. However, government organizations often face difficulties in obtaining funds to carry out their programs. Therefore, the East Java Provincial Government, through the People's Welfare Bureau of the Provincial Secretariat, provides grants to support the activities of community organizations. Grants are gifts in the form of money, goods or services provided by the government or regional government with a specific purpose. From the Home Affairs Regulation No. 23/2011, it is explained that the local government not only acts as a distributor of grant funds, but also as a driver of sustainable social development in East Java Province. In providing grants and social assistance, the government pays attention to the principles of equity, compliance, rationality, transparency, accountability, and benefit to the community. The evaluation of the subsidy program provided by the East Java Provincial Government through the People's Welfare Bureau includes an analysis of the effectiveness and efficiency of the program implementation. The evaluation may include measuring the achievement of goals and objectives set in the Grant Assistance Program, as well as identifying successes and obstacles in its implementation. The strategic plan allows for the evaluation of overall government performance using predetermined performance indicators. In addition, key performance indicators can be used to evaluate individual or job performance in achieving the goals set out in the performance improvement policy.

Keyword : Performance, Evaluation, Program

PENGELOLAAN BUKU KAS UMUM UNTUK MENINGKATKAN TRANSPARANSI ANGGARAN PUBLIKASI DAN DOKUMENTASI DEWAN DI DPRD KABUPATEN MOJOKERTO

2024-10-15T08:27:12+00:00

Implementation of general cash book management in an agency or company that has an important role in creating good governance. Good governance must fulfill several elements, namely transparency, accountability, efficiency, effectiveness and compliance with rules. This student service aims to find out how the general cash book is managed in increasing the transparency of the publication budget and council documentation in the Mojokerto Regency DPRD. And the results of his dedication to budget publication and documentation for the council in the Mojokerto Regency DPRD have met the accountability criteria which can be seen from the clear general cash book reporting every month, but the general cash book report cannot be accessed. directly by the community so that in principle transparency _cannot be said to be working well.

MEMBANGUN KEPERCAYAAN PELANGGAN DI IKKI BABY SPA MERR SURABAYA MELALUI SOP YANG EFEKTIF

2024-10-15T05:36:56+00:00

The importance of building customer trust at Ikki Baby Spa Merr Surabaya through the implementation of effective Standard Operating Procedures (SOP). In the baby care service industry, where parental trust is crucial, SOP serve as a guide to ensure consistency in the delivery of safe, quality services and meet customer expectations. The study describes the various key elements in SOP, including service quality, hygiene, and safety standards set to ensure a comfortable environment for infants and parents. Continuous employee training, which not only improves service skills but also creates positive and friendly interactions. The aspect of transparency in communication and handling of customer feedback is a major highlight, where this approach can build a stronger and more trusting relationship between customers and Ikki Baby Spa service providers. Through the implementation of these strategies, Ikki Baby Spa can not only build and maintain customer trust, but also contribute to sustainable business growth. Thus, this article confirms that customer trust is an important foundation for long-term success in the baby care industry, and effective SOP are the primary means to achieve those goals,

Kata kunci:, Customer trust, SOP, Ikki Baby Spa

OPTIMALISASI REKRUTMEN PENGAWAS PEMILU KECAMATAN PADA PILKADA TAHUN 2024 BADAN PENGAWAS PEMILIHAN UMUM KOTA SURABAYA

2024-10-15T10:02:28+00:00

Optimization of the registration process for subdistrict election supervisors (Panwascam) in the 2024 regional elections in Surabaya, focusing on recruitment mechanisms, challenges, and its impact on the quality of election supervision. Recruitment is conducted openly through two categories: existing participants (supervisors who have previously served) and new applicants. The recruitment stages include socialization, registration, administrative screening, written tests, and evaluation. The main challenges faced are finding candidates with adequate competence, high integrity, and ensuring gender representation, especially the underrepresentation of women. This transparent and tiered selection process aims to ensure that the selected Panwascam possess the necessary qualifications and integrity. The findings of this study show that optimal recruitment is crucial in determining the quality of election supervision and plays a key role in achieving fair, honest, and democratic elections.

Keywords : Recruitment, Panwascam, Election, Representation,Supervision

IMPLEMENTASI SISTEM E-SURAT KELUAR BERBASIS WEB UNTUK MENINGKATKAN EFESIENSI PENGARSIPAN DIGITAL DI KECAMATAN SUKOLILO SURABAYA

2024-10-15T09:12:14+00:00

Aplikasi e-surat merupakan jenis teknologi yang diharapkan di sekretariat Kecamatan Sukolilo Surabaya. Aplikasi e-surat merupakan transformasi surat dalam bentuk digital yang diciptakan untuk merespon informasi yang masuk atau keluar . Dengan adanya sistem e-surat ini memudahkan dalam surat meyurat, sehingga seorang pejabata bisa memberikan respon yang cepat. Sekretariat Kecamatan Sukolilo menerapkan sistem e-surat karena adanya beberapa permasalahan yang terjadi, misalnya e-Surat dibuat berawal dari penemuan dokumen palsu, serta boros kertas, waktu dan biaya, maka Sekretariat Permasalahan yang akan dikaji dalam penelitian ini adalah bagaimana prosedur pengelolaan surat dengan aplikasi (e-surat) Sekretariat Kecamatan Sukolilo, apakah penerapan e-surat sudah efektif, kendala apa yang dihadapi saat pengoperasian e-surat, serta solusi apa yang dilakukan untuk mengatasi kendala yang dihadapi. Objek kajian dalam penelitian ini adalah Sekretariat Kecamatan Sukolilo . Metode pengumpulan data yang digunakan dalam penyusunan Laporan Magang adalah metode observasi, dan wawancara. Sedangkan metode analisis data yang digunakan adalah metode analisis deskriptif. Berdasarkan hasil penelitian yang dilakukan penulis bahwa Penerapan e-surat sebagai aplikasi kegiatan surat menyurat sudah baik dan cukup efektif. Tingkat efektifitas tersebut dapat dilihat dari kecepatan, keamanan, dan kinerja pegawai. Meskipun dirasa sudah cukup efektif, namun masih dijumpai kendala pada penerapan e-surat dalam kegiatan surat menyurat sehari-hari. Untuk mengatasi kendala-kendala yang dihadapi pihak instansi telah mengupayakan beberapa solusi untuk mengatasi kendala-kendala tersebut. Kesimpulan yang dapat diambil dari penelitian adalah penerapan e-surat di Sekretariat Daerah Kecamatan Sukolilo sudah cukup efektif. Penulis memberikan saran supaya aplikasi e-surat untuk kegiatan surat menyurat terus dilaksanakan bahkan bila perlu lebih dikembangkan lagi sehingga lebih efektif.

Kata Kunci : Implemenasi, E-surat, Pengarsipan

optimalisasi Optimizing the Recruitment of Panwascam Candidates Based on Health Bases as an Effort to Improve the Quality of the 2024 Regional Elections

2024-10-11T15:59:24+00:00

The optimization of the recruitment process for Subdistrict Election Supervisory Committee (Panwascam) by Bawaslu Kota Surabaya emphasizes the importance of physical and mental health as a primary requirement. This policy was driven by the high mortality rate of election officials during the 2019 elections, where 108 officers died due to various health conditions. For the 2024 elections, Bawaslu Surabaya, in collaboration with the Ministry of Health, ensures that selected Panwascam candidates possess adequate physical and mental readiness. Health examinations are a key administrative requirement, supported by technology in the form of a health monitoring application. Students involved in this community service activity evaluated this health policy based on William N. Dunn's policy evaluation theory. The evaluation revealed that the policy effectively screened candidates with suitable health conditions, thereby enhancing the quality of election supervision. The involvement of key stakeholders, such as Bawaslu and the Ministry of Health, is crucial to the success of this policy. Continuous monitoring throughout each stage of the selection process is necessary to ensure that health standards are consistently applied and have a positive impact on the execution of the 2024 local elections.

Keywords: Panwascam Recruitment, Physical and Mental Health, Policy Evaluation, Bawaslu Kota Surabaya, 2024 Elections.

STRATEGI CONTENT PLANNING MEDIA SOSIAL INSTAGRAM BBPMP JATIM SEBAGAI UPAYA CONTENT AWARENESS TERHADAP FOLLOWERS

2024-10-15T15:10:56+00:00

Internships have become an important part of education, especially in the field of public administration. Through internships, public administration students can practice the theories they have learned in the real world. Community Service aims to create innovation and technology by commercializing research results and dealing with community problems through scientific research. The methods used in this research are the preparation stage, the implementation stage, and the evaluation stage. The results showed that the use of content on Instagram by BBPMP Jatim was not optimal because the posting schedule was unstructured and uncertain. Therefore, this service activity is expected to help BBPMP Jatim in making a more organized and attractive weekly content plan for the followers.

Keywords: Community service, social media, content planning, BBPMP Jatim

PROGRAM JEMPUT BOLA LAYANAN IDENTITAS KEPENDUDUKAN DIGITAL DAN PEREKAMAN KTP DISPENDUKCAPIL KOTA MOJOKERTO UNTUK PELAJAR

2024-10-13T12:33:24+00:00

The Mojokerto City Population and Civil Registration Department, which is located in the center of Mojokerto City, makes it easy for residents to get population services. The Digital Population Identity Service and KTP recording carried out by the Mojokerto City Population and Civil Registration Department are running quite well. It's just that the ease of obtaining population services is still felt to be less efficient, especially for residents of Mojokerto City who are students aged 17 years and over. This is because students have limited time to obtain population services. Therefore, the Mojokerto City Dispendukcapil held a pick-up activity for Digital Population Identity services and KTP recording. This program targets students from Mojokerto City aged at least 16 years and 8 months. The aim of the pick-up program for Digital Population Identity services and KTP recording is to make it easier for students living in Mojokerto City to obtain population services, especially KTPs and Digital Population Identity. This pick-up activity not only increases the efficiency of population administration, but is an effort to optimize the registration of potential voters for the 2024 Pilkada. This can also support the participation of first-time voters in the 2024 Pilkada. Through a direct approach in schools, the Mojokerto City Population and Civil Registration Department can increase the number of voters who Register and speed up the process of registering KTP-El, in order to realize participatory elections. The results of this overview illustrate the effectiveness of the program in providing significant benefits for population services, especially Digital Population Identity and KTP recorders for students.

PE IMPLEMENTATION OF ADMINISTRATIVE SERVICES GOVERNMENT SECTION IN GUBENG DISTRICT SURABAYA CITY

2024-10-10T16:14:52+00:00

Public services are all service activities carried out by public service providers to fulfil community needs. One of the public services occours in a government agency that will help the needs of the community. Where many people take care of various interests that are directly related to the targeted govermen agency. One of the government agencies that the community needs is the district office. Based on these problems, the researcher carry out an internship or PKL (Practical Field Work) activity directly. This activity uses the method of of Implementing Administrative Service for the Government Section at the GUbeng District Office, Surabaya City. In this internship or PKL activity, several activities are carried out such as general administration service, population administration, financial administration, development out can provide learning to become agood come agood public servant.

Keywords: Public Service, District, Administration, Internship

ANALISIS DAN EVALUASI SISTEM ADMINISTRASI SURAT MASUK DAN KELUAR DI SEKRETARIS PERUSAHAAN PDAM SURYA SEMBADA SURABAYA

2024-10-15T07:56:00+00:00

Sekretaris Perusahaan pada PDAM Surya Sembada Surabaya memiliki peran yang strategis dalam mendukung kelancaran operasional dan tata kelola perusahaan. Tugas utamanya meliputi pengelolaan administrasi surat menyurat, baik surat masuk maupun keluar, serta penyimpanan dokumen-dokumen penting perusahaan. Di PDAM Surya Sembada, Sekretaris Perusahaan juga membantu dalam pengelolaan dokumentasi legal dan administrasi yang diperlukan untuk mendukung akuntabilitas dan transparansi perusahaan. Kantor PDAM Surya Sembada berada di Jl. Mayjend. Prof. Dr. Moestopo No, 2 Pacar Keling, Tambaksari, Surabaya, Jawa Timur. Data yang dikumpulkan akan dianalisis secara kualitataif deskriptif. Tujuan dari penelitian ini adalah mendeskripsikan dan menganalisis Evaluasi Sistem Administrasi Surat Masuk dan Keluar di Sekretariat Perusahaan PDAM Surya Sembada Surabaya. Distribusi Air Minum di PDAM Surya Sembada Surabaya. PDAM Surya Sembada Surabaya sebagai perusahaan penyedia air minum bagi masyarakat Kota Surabaya memiliki peran penting dalam menjamin ketersediaan air bersih dan layak konsumsi. Dalam menjalankan operasionalnya, PDAM Surya Sembada Surabaya memerlukan sistem administrasi yang efektif dan efisien, termasuk dalam pengelolaan surat masuk dan keluar. Sistem administrasi surat yang baik merupakan kunci untuk memastikan kelancaran komunikasi, tertib administrasi, dan akuntabilitas perusahaan. Karena dalam setiap perusahaan atau instansi Sistem Administrasi surat masuk dan keluar merupakan bagian penting dari setiap organisasi, termasuk PDAM Surya Sembada Surabaya.