PE IMPLEMENTATION OF ADMINISTRATIVE SERVICES GOVERNMENT SECTION IN GUBENG DISTRICT SURABAYA CITY

PELAYANAN PUBLIK KECAMATAN GUBENG KOTA SURABAYA

Authors

  • Ilwan Maulana Universitas 17 Agustus 1945 Surabaya
  • Adi Soesiantoro Universitas 17 Agustus 1945 Surabaya

Keywords:

Pelayanan Publik, Kecamatan, Administrasi

Abstract

Public services are all service activities carried out by public service providers to fulfil community needs. One of the public services occours in a government agency that will help the needs of the community. Where many people take care of various interests that are directly related to the targeted govermen agency. One of the government agencies that the community needs is the district office. Based on these problems, the researcher carry out an internship or PKL (Practical Field Work) activity directly. This activity uses the method of of Implementing Administrative Service for the Government Section at the GUbeng District Office, Surabaya City. In this internship or PKL activity, several activities are carried out such as general administration service, population administration, financial administration, development out can provide learning to become agood come agood public servant.

Keywords: Public Service, District, Administration, Internship

References

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Kecamatan Gubeng. (2015, September 10). Kecamatan Gubeng Pemerintahan Kota Surabaya. Retrieved Februari 27, 2022, from Pemerintahan Kota Surabaya Kecamatan Gubeng: https://www.surabaya.go.id

Moenir. (1995). Manajemen Pelayanan Umum di Indonesia. Jakarta: Bumi Aksara.

Pasolong, Harbani. (2010). Teori Administrasi Publik. Medan: USU.

Peraturan Pemerintahan Kota Surabaya. (2001). Pemerintah Kota Surabaya. Retrieved Februari 27, 2022 , from Peraturan Daerah Kota Surabaya Nomor 5 Tahun 2001: https://jdih.surabaya.go.id

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Published

2025-01-31