OPTIMIZATION OF POPULATION ADMINISTRATION SERVICES ASSISTANCE FOR THE KALIMASADA PROGRAM IN KEBONSARI DISTRICT
Keywords:
Public Services, Kalimasada, Klampid New Generation (KNGAbstract
The Kalimasada program is one of the efforts made so that people can upgrade their population documents. The aim of this research is to implement the Kalimasada program optimally and to improve the quality of population administration management services and so that the public can be more orderly and aware of their population administration documents. This type of research is descriptive with a qualitative approach. By using observation, interview and documentation data collection techniques. This is research carried out in Kebonsari Village, especially in the RW 02 area with several other pilot RTs. The conclusion from the results of the service shows that many people are not orderly and aware of population registration documents, this is because residents are not aware that there are services at their respective RW Halls which have been provided with facilities so they can process population documents close to home. Most residents do not understand the procedures for using the Klampid New Generation application, so residents prefer to process their population documents through the sub-district rather than doing it online independently at home.
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