Innovative Work Behavior and Employee Performance: An Empirical Study on the Influence of Person-Organization Fit, Organizational Climate, and Knowledge Sharing Behavior among Employees of PT. PLN (Persero) Customer Service Implementation Unit (UP3) Pangk
Keywords:
innovative work behavior, employee performance, person-organization fit, knowledge sharingAbstract
This study aims to empirically examine the influence of Person-Organization Fit, Organizational Climate, and Knowledge Sharing Behavior on Innovative Work Behavior and Employee Performance among employees of PT PLN (Persero) UP3 Pangkalanbun. A quantitative approach was employed using a survey method, and data were collected from 165 respondents through a structured questionnaire. Data were analyzed using the Partial Least Squares–Structural Equation Modeling (PLS-SEM) technique. The findings reveal that all independent variables significantly affect both Innovative Work Behavior and Employee Performance, either directly or indirectly. Knowledge Sharing Behavior emerged as the strongest predictor, while Innovative Work Behavior plays a significant mediating role between the organizational factors and employee performance. These findings offer both theoretical and practical contributions to the development of innovation-based human resource management strategies in the public service sector. The study also recommends strengthening knowledge sharing culture, value alignment, and a supportive organizational climate as key foundations for enhancing employee performance.
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